Training & Support

Elder-Well^® has developed a daily program format and staffing criteria that has been proven to meet the cognitive, social, physical, nutritional, and emotional care needs of our guests at specific times throughout the day.

We have worked with knowledgeable professionals in the fields of dementia and Alzheimer’s, education and healthcare to ensure that our program delivers and provides appropriate support services for all our guests and their caregivers.

For our guests and their families, Elder-Well^® Adult Day Programs provide a significant cost advantage over other alternatives, such as home care.

For our Franchisees, the ratio of participant to caregiver in our system helps make the business model both profitable and sustainable.

Franchise Owner Training: 

Whatever professional or business experience you have our comprehensive pre-opening and start-up training, taught by industry professionals, will prepare you with the knowledge and tools you and your staff need to operate the best adult day program possible. Elder-Well^® new owner training includes:

• Our pre-training web-based program, which includes:
  • Industry regulations and licensing
  • Dementia and related conditions
  • Multi-subject learning in specialized areas of elder care

• 5 days of onsite learning and training on all aspects of starting and operating a successful Elder-Well^® Social-Supportive Adult Day Program including:
  • Industry-specific marketing and sales techniques
  • Administrative and operational aspects of your business
  • Computer software instructions
  • Program content planning and delivery
  • Support service offerings and caregiving requirements

• Elder-Well^® will offer relevant training to you and your staff on an ongoing basis throughout your franchise term. The Adult Day Care industry is emerging as a leader in transitional and support services in elder care and we will make sure that our franchisees are informed and trained on changes in regulations and best practices.

Individualized Support:

Each of our Elder-Well^® Franchisees will have different support needs that are specific to their own experiences in business and the adult day industry, the size and location of their franchise business, and the needs of the guests and families they are providing services to. We will guide you through any questions, direct you to key resources, and ensure that you have the support needed for success in all areas of your business.

Here are some key support services we provide to our Elder-Well^® Franchisees:

Marketing:

• National and local website hosting and optimization
• Social media campaigns
• National marketing fund building brand awareness
• Service lead generation and referral source development
• Network and marketing material

Business and Operations:

• Strategic business planning resources
• Financial benchmarking
• Administrative tools
• Guidance in developing successful operating routines